All available articles in DahliaRodriguez.com have marked the sale price with VAT included and excluding shipping costs. If you live outside the European Union, please note that the customs services in your country may charge you additional customs fees. These fees are not our responsibility and vary by country. Please kindly check with the customs services in your country before placing an order.
At Dahlia Rodriguez (https://dahliarodriguez.com/shop) you can buy through:
* Paypal, as a secure online shopping platform. For this you do not need to have an account, you can use it as a guest. At the end of the process with Paypal you will receive an email confirming your purchase.
* Wire transfer, If you prefer, write an email to email@example.com. You will receive an email with the total cost calculation and the procedure to follow for the bank transfer. Once the transfer has been made effective in my account, I will send your order.
*MB WAY, If you live in Portugal and are a user of MB WAY, please contact me by sending an email to firstname.lastname@example.org indicating the product of your choice so that we can proceed with your purchase and shipping management.
SHIPMENTS AND DELIVERY TIMES
I try to package all orders with care and love. For this raison, I would need about 24 hours of handling and delivery management of the package to the courier company. The latter undertakes to make the delivery within a period of 48-72 hours on working days (in the territory of mainland Portugal and mainland Spain).
Orders to the European Union are shipped through the Correios de Portugal (CTT) by registered mail. After sending, customers will receive the registration number of your order by email, and you can use CTT’s Object Search service and your national postal service to locate it, thus ensuring delivery. If your order is urgent or requires a special delivery, tell me your case at email@example.com to find a solution.
If you place an order for a customized item exclusively for you or that is not in stock, you will be informed of the preparation time, so that you can give the approval. I will keep you informed by email of the entire process and the delivery time.
Shipping costs are based on the prices of CTT and calculated automatically by the system based on the weight of the articles:
Orders weighing less than 500gr = € 3.35
Orders with weight between 500gr and 2Kg = € 5.90
Orders with weight between 2Kg and 5Kg = € 9.40
Orders over € 100 shipped to Portugal and Spain have free postage.
If the product you have received presents any damage or does not correspond to the order you made, you can return it within 7 calendar days from the date of receipt. It must be returned with its original packaging and packaged conveniently for protection.
When you have received the order, you must send me an email within 24 hours to firstname.lastname@example.org with the subject: “defective product return”. I will answer you indicating the return address of the merchandise and the shipping method that you should use.
Once you verify that the merchandise is correct and arrives in the conditions described above, I will proceed to send you the correct product, without shipping costs for you.
If the product you have received is correct but you have simply changed your mind, you can return it within 7 calendar days from the date of receipt. It must be returned in perfect condition, with its original packaging and conveniently packaged for protection.
When you have received the order, you must send me an email within 24 hours to email@example.com with the subject: “return change of opinion”. I will answer you indicating the return address of the merchandise.
When the return is for change of opinion, the shipping costs are borne by the buyer. Once you verify that the merchandise is correct and arrives in the conditions described above, I will proceed to refund the amount of the returned product, always in the same means of payment in which you paid for the purchase.
ASSESSMENTS AND CLAIMS
I like to do things well and with love. Therefore, it is very useful to know your opinion about your shopping experience and my products. If there is something that you are not satisfied with or just something that you want to comment on, I would appreciate it if you send me an email to firstname.lastname@example.org or make a public assessment. Your opinion is very important to me.
ACCEPTANCE OF CONDITIONS AND USE
The use of the websites mentioned at the beginning of this legal notice entails full acceptance of the terms and conditions of the same. Any person who makes use of them accepts the compliance and respect of these clauses.